1. How are my items shipped?
All items are carefully packaged to prevent damage during transit. Artinternationalwholesale.com ships with a variety of carriers (TNT/UPS/Fedex etc) to provide the best service for our customers.
2. When should I expect to receive my shipment?
Delivery time averages 15 to 17 days from the time of paid, confirmed order. (Any variances will be confirmed to you by separate email) We use the email address you gave us when ordering to notify you of shipment. The email will include a link to the carrier's website and includes your unique tracking number so that you can track the progress of your shipment online.
3. What is your return policy?
We offer a 100% satisfaction guarantee. If for any reason you're not completely satisfied we will gladly accept a return for exchange or for refund (less 15% This covers our Free Shipping Worldwide as well as handling and restocking fees), provided that we are notified within 3 days of receipt of the item and the item is returned within thirty (30) days from date of shipment. See our terms and conditions for full details.
4. How do I return an item?
To return an Artinternationalwholesale.com -purchased item, please return the item(s) in the same packaging it was shipped in to our returns address (NOT the address below) This will be notified to you by mail. Be sure to include a copy of your order form or invoice with your return.Returns are only accepted if there has been prior agreement in writing by us. It is a simple procedure but please see our terms and conditions for full details.